Contact information
Contact Us
Have a question, need help with your order, or just want to say hello? We'd love to hear from you! At Craftfold, our team is always ready to assist you with anything you need.
📞 Get in Touch
Phone / WhatsApp:
0343-4027901
Email:
zuhairaqee3l23@gmail.com
Support Hours:
Monday – Saturday: 10:00 AM – 7:00 PM (PKT)
Sunday: Closed
💬 How Can We Help?
We're here to assist you with:
- Order Inquiries – Questions about placing, modifying, or tracking your order
- Product Information – Details about materials, sizing, or availability
- Shipping & Delivery – Tracking, delivery timelines, or address changes
- Returns & Exchanges – Assistance with returns, exchanges, or refunds
- Bulk Orders – Custom pricing for wholesale or corporate gifting
- Feedback & Suggestions – We love hearing from our customers!
📱 Fastest Way to Reach Us
For the quickest response, contact us on WhatsApp — our team typically responds within a few minutes during business hours.
🛍️ Business Address
Craftfold
Lahore, Punjab, Pakistan
We currently operate as an online store and do not have a physical retail location. All orders are processed and shipped directly from our warehouse.
📩 Send Us a Message
Have a detailed inquiry? Fill out the form below and our team will get back to you within 24 hours (during working days).
⏱️ Response Time Commitment
- WhatsApp / Phone: Within a few minutes during business hours
- Email: Within 24 hours (working days)
- Contact Form: Within 24 hours (working days)